Of all the elements of a manager's role that cause the most difficulty - and that most frequently lead to failure - leading change management initiatives comes out on top..
Course objectives
Of all the elements of a manager's role that cause the most difficulty - and that most frequently lead to failure - leading change management initiatives comes out on top. Research indicates that upwards of 75% of all change management initiatives do not achieve their declared goals. This figure is conservative. The change management course is designed to provide participants with appropriate change theory, frameworks, and tools that will prepare them to lead the 25% of change initiatives that are successful.
Models and frameworks associated with professional diagnosis and analysis of change needs, development of effective change strategies, and management of change implementation are covered in depth.
The primary learning tools of this course include business simulations and cases that challenge students to go beyond theoretical knowledge into the world of real business dynamics including power, structure, negotiation, and strategy. The goal is a deep understanding on the part of participants of the process of effective change management at the individual, team, and organizational levels.
About Michael MILES
Dr. Miles is currently professor and MBA program Director at the University of Ottawa. Heteaches Change Management, Strategy, Leadership, and Governance, and researches intercultural leadership. He is also a consultant both in Canada and in Asia in the areas of organization development and business strategy.
Dr. Miles has held a wide number of positions both in Canada and internationally. These full time positions have spanned the range of public sector, private sector, advanced education and crown agency responsibilities: Associate, Canadian Institute for Petroleum Industry Development (1985-95). Principal Management Consultant, Consulting & Audit Canada (87-89; 92-93). Project Management Advisor, World Bank -Ministry of Interior, Thailand (85-87). Director of Organization Development: Veterans Affairs Canada (1980-85). Organization Change Consultant: World Bank Thailand Project (80-81)…Michael Miles completed his Doctoral Degree in Human and Organization Systems at the Fielding Institute in Santa Barbara. He holds 2 Masters Degrees in Organization Development and one in International Development.